Fierce Conversations®

20-21 March 2012

The Studio, 7 Cannon Street, Birmingham, B2 5EP
[Directions to venue]

Day 1

Welcome, introductions and 3 transformational ideas

Make the connection between conversations and success; appreciate the role of conversations in inspiring followers, attracting believers, and building visions that become reality.

7 Principles

Explore the 7 Principles and their relevance to each attendee’s individual growth and success.

Team Conversation

Learn how to engage in collaborative conversations which interrogate reality, provoke learning, tackle tough challenges, and enrich relationships. This model is essential when you need to:

 > Surface and resolve new or recurring problems that seem unsolvable.

> Make tough or high risk decisions effectively and swiftly.

> Design a strategy that can be implemented.

> Get the team on board and ready to act.

> Engage teams in frictionless debates that interrogate multiple realities and result in the best possible decisions for the organisation.

Review and close

Day 2 

Paired review session

Delegation Conversation

A simple, innovative approach to delegation and leadership development which ensures that individuals’ development paths are clear and that they are on track to accomplish goals.

Participants will learn how this model:

> Ensures that individuals know where they have authority to make decisions and take action

> Provides employees with a clear upward path of professional development

> Consciously develops leaders, liberating them to take on more complex responsibilities

> Creates a culture of accountability, so that everyone in the team takes full responsibility for his or her actions

Coaching Conversation

Learn a powerful, deep-dive conversation model used in one-to-one coaching and team meetings. This conversation is a work horse when you want to:

> Help people identify and effectively address issues critical to their success.

> Create clarity, accountability, and impetus for change.

> Inspire original thinking and “big ideas.”

> Uncover and address core issues which affect your organisation’s bottom line.

Confrontation Conversation      

Participants will learn a clear and helpful framework, which will help them to effectively address attitudinal, behavioural or performance issues with a direct report, a colleague, a team or a manager up the line.

They will become more able to:

> Confront tough issues with confidence and skill

> Overcome barriers to meaningful conversations

> Enrich their most challenging relationships

> Handle strong emotions — their own as well as others’

> Create impetus for change

Action commitments

Fierce Conversations®

26-27 June 2012

The Studio, 51 Lever Street, Manchester, M1 1FN
[Directions to venue]

Day 1

Welcome, introductions and 3 transformational ideas

Make the connection between conversations and success; appreciate the role of conversations in inspiring followers, attracting believers, and building visions that become reality.

7 Principles

Explore the 7 Principles and their relevance to each attendee’s individual growth and success.

Team Conversation

Learn how to engage in collaborative conversations which interrogate reality, provoke learning, tackle tough challenges, and enrich relationships. This model is essential when you need to:

 > Surface and resolve new or recurring problems that seem unsolvable.

> Make tough or high risk decisions effectively and swiftly.

> Design a strategy that can be implemented.

> Get the team on board and ready to act.

> Engage teams in frictionless debates that interrogate multiple realities and result in the best possible decisions for the organisation.

Review and close

Day 2 

Paired review session

Delegation Conversation

A simple, innovative approach to delegation and leadership development which ensures that individuals’ development paths are clear and that they are on track to accomplish goals.

Participants will learn how this model:

> Ensures that individuals know where they have authority to make decisions and take action

> Provides employees with a clear upward path of professional development

> Consciously develops leaders, liberating them to take on more complex responsibilities

> Creates a culture of accountability, so that everyone in the team takes full responsibility for his or her actions

Coaching Conversation

Learn a powerful, deep-dive conversation model used in one-to-one coaching and team meetings. This conversation is a work horse when you want to:

> Help people identify and effectively address issues critical to their success.

> Create clarity, accountability, and impetus for change.

> Inspire original thinking and “big ideas.”

> Uncover and address core issues which affect your organisation’s bottom line.

Confrontation Conversation      

Participants will learn a clear and helpful framework, which will help them to effectively address attitudinal, behavioural or performance issues with a direct report, a colleague, a team or a manager up the line.

They will become more able to:

> Confront tough issues with confidence and skill

> Overcome barriers to meaningful conversations

> Enrich their most challenging relationships

> Handle strong emotions — their own as well as others’

> Create impetus for change

Action commitments

Positive Influencing Skills

31st July, 1st August 2012,

The Studio, 7 Cannon Street, Birmingham, B2 5EP
[Directions to venue]

This workshop is for anyone looking for powerful targeted self development or for companies/organisations scoping this essential toolkit out for in-house sessions. We have been running in-house influencing workshops for nearly 15 years for major clients.

The two days offer a highly insightful exploration of your influencing strengths and preferences and provide a practical toolkit of influencing techniques which draw from different energies. You will be able to strengthen and practice influencing approaches which are more of a challenge to you and refine those which represent your preferred style. The aim is to provide you the tools to use your personal power in the most effective way to make changes AND to preserve the relationship.

Being influential and able to vary your style to the circumstances in the conversation is effective in a wide range of situations including performance conversations, delegation conversations, team meetings, coaching conversations and conflict.

In Day 1 delegates will learn and practice the PDA influencing model covering the 3 assertive and 3 responsive influencing behaviours. In Day 2 delegates will put those into practice with exercises combining your preferred styles and ones that you are building on.

Fierce Conversations®

25-26 September 2012,

The ETC Venue, 57, North Wharf Road, Paddington, London

[Directions to venue]

Day 1

Welcome, introductions and 3 transformational ideas

Make the connection between conversations and success; appreciate the role of conversations in inspiring followers, attracting believers, and building visions that become reality.

7 Principles

Explore the 7 Principles and their relevance to each attendee’s individual growth and success.

Team Conversation

Learn how to engage in collaborative conversations which interrogate reality, provoke learning, tackle tough challenges, and enrich relationships. This model is essential when you need to:

 > Surface and resolve new or recurring problems that seem unsolvable.

> Make tough or high risk decisions effectively and swiftly.

> Design a strategy that can be implemented.

> Get the team on board and ready to act.

> Engage teams in frictionless debates that interrogate multiple realities and result in the best possible decisions for the organisation.

Review and close

Day 2 

Paired review session

Delegation Conversation

A simple, innovative approach to delegation and leadership development which ensures that individuals’ development paths are clear and that they are on track to accomplish goals.

Participants will learn how this model:

> Ensures that individuals know where they have authority to make decisions and take action

> Provides employees with a clear upward path of professional development

> Consciously develops leaders, liberating them to take on more complex responsibilities

> Creates a culture of accountability, so that everyone in the team takes full responsibility for his or her actions

Coaching Conversation

Learn a powerful, deep-dive conversation model used in one-to-one coaching and team meetings. This conversation is a work horse when you want to:

> Help people identify and effectively address issues critical to their success.

> Create clarity, accountability, and impetus for change.

> Inspire original thinking and “big ideas.”

> Uncover and address core issues which affect your organisation’s bottom line.

Confrontation Conversation      

Participants will learn a clear and helpful framework, which will help them to effectively address attitudinal, behavioural or performance issues with a direct report, a colleague, a team or a manager up the line.

They will become more able to:

> Confront tough issues with confidence and skill

> Overcome barriers to meaningful conversations

> Enrich their most challenging relationships

> Handle strong emotions — their own as well as others’

> Create impetus for change

Action commitments

Fierce Conversations®

4-5 December 2012, The Studio, 7 Cannon Street, Birmingham, B2 5EP
[Directions to venue]

Day 1

Welcome, introductions and 3 transformational ideas

Make the connection between conversations and success; appreciate the role of conversations in inspiring followers, attracting believers, and building visions that become reality.

7 Principles

Explore the 7 Principles and their relevance to each attendee’s individual growth and success.

Team Conversation

Learn how to engage in collaborative conversations which interrogate reality, provoke learning, tackle tough challenges, and enrich relationships. This model is essential when you need to:

 > Surface and resolve new or recurring problems that seem unsolvable.

> Make tough or high risk decisions effectively and swiftly.

> Design a strategy that can be implemented.

> Get the team on board and ready to act.

> Engage teams in frictionless debates that interrogate multiple realities and result in the best possible decisions for the organisation.

Review and close

Day 2 

Paired review session

Delegation Conversation

A simple, innovative approach to delegation and leadership development which ensures that individuals’ development paths are clear and that they are on track to accomplish goals.

Participants will learn how this model:

> Ensures that individuals know where they have authority to make decisions and take action

> Provides employees with a clear upward path of professional development

> Consciously develops leaders, liberating them to take on more complex responsibilities

> Creates a culture of accountability, so that everyone in the team takes full responsibility for his or her actions

Coaching Conversation

Learn a powerful, deep-dive conversation model used in one-to-one coaching and team meetings. This conversation is a work horse when you want to:

> Help people identify and effectively address issues critical to their success.

> Create clarity, accountability, and impetus for change.

> Inspire original thinking and “big ideas.”

> Uncover and address core issues which affect your organisation’s bottom line.

Confrontation Conversation      

Participants will learn a clear and helpful framework, which will help them to effectively address attitudinal, behavioural or performance issues with a direct report, a colleague, a team or a manager up the line.

They will become more able to:

> Confront tough issues with confidence and skill

> Overcome barriers to meaningful conversations

> Enrich their most challenging relationships

> Handle strong emotions — their own as well as others’

> Create impetus for change

Action commitments